Privacy Policy

HelloSri LLC d/b/a Vectoryze · Last updated: July 21, 2026

Vectoryze ("we," "us") provides AI receptionist services for businesses. This policy describes what we collect, how we use it, and your choices. It applies to vectoryze.ai, vectoryze.com, demos.vectoryze.ai, our phone lines, and our messaging.

Information we collect

• Contact and account information — name, business name, phone number, email, and billing details when you inquire, book a call, or subscribe.
• Call data — when you call our lines (or a line operated by our AI for a customer business), calls may be recorded and transcribed, and we receive your caller ID, the conversation content, and any details you share (for example, appointment requests or messages).
• Website data — basic technical logs needed to operate and secure our sites.

How we use it

• To provide the service: answering calls, booking appointments, taking messages, sending confirmations, and support.
• To improve reliability and quality, including reviewing transcripts to fix errors.
• To bill subscriptions and comply with law.

SMS / text messaging

• We send transactional text messages (such as appointment or booking confirmations) only with your consent — for example, when you verbally confirm during a call that we may text the number you're calling from.
• Message frequency varies; typically one message per booking, plus replies to messages you send us.
• Message and data rates may apply.
• Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except for vendors acting on our behalf to deliver the messages.

Sharing

We do not sell your personal information. We share it only with service providers who process it on our behalf to run the service (telephony and messaging carriers, voice AI infrastructure, payment processing, scheduling, and database hosting), under contractual confidentiality, and where required by law.

Retention & security

We keep information only as long as needed for the purposes above, then delete or de-identify it. We use industry-standard safeguards including encryption in transit and access controls.

Your choices

You may request access to or deletion of your personal information, or ask questions about this policy, at support@vectoryze.ai or +1 (346) 615-9080. If you interacted with an AI receptionist operated for one of our customer businesses, we may direct your request to that business, which controls its own customer data.

Changes

We'll post updates here with a new "last updated" date. See also our Terms of Service.